Find answers to common questions about My Comuna and learn how to make the most of your apartment community.
My Comuna is a platform that connects neighbors in apartment buildings and residential communities. It's designed to help you discover what's happening in your building, connect with neighbors, share resources, and build a stronger sense of community.
Yes, you can make anonymous posts in the app. However, we require you to follow the community guidelines and be respectful towards other residents.
Only the developers of My Comuna and its associated partners have the ability to link an anonymous post to your profile on My Comuna. Other users of the app cannot know the profiles behind anonymous posts. We process your data in accordance to our privacy policy
Simply download the My Comuna app from the App Store or Google Play Store.
Yes! My Comuna is completely free. Our goal is to strengthen communities by making it easy for neighbors to connect and communicate.
We currently do not support verification of your address.
We take community safety seriously. You can report inappropriate content or behavior directly in the app. Our team reviews all reports and takes appropriate action, including removing content or users when necessary. You also have the option to block users if you like
You can:
Open the app, tap the "+" button, create a post, and tap "Post." Your post will be visible to all residents in your building and the buildings around you.
Not yet!
Absolutely! Building managers and landlords can join to share important announcements, maintenance updates, and building policies.
Make sure you're entering your exact address as it appears on official documents. If you're still having trouble, contact our support team at admin@mycomuna.com
Try these steps first:
If the problem persists, contact us at admin@mycomuna.com with details about the issue.
On the login screen, tap "Forgot Password" and enter your email address. We'll send you a link to reset your password. Check your spam folder if you don't see the email within a few minutes.
Please keep posts relevant to your building community. Be respectful, honest, and considerate of your neighbors. No spam, harassment, or illegal activities. Commercial posts should be limited and relevant to residents.
Light promotion of relevant services to neighbors is okay (like babysitting, dog walking, or tutoring), but excessive commercial posting is not allowed. Focus on being a good neighbor first.